Dayton-Montgomery County Ombudsman Office
The Ombudsman Office was created in 1971 to investigate administrative acts of government agencies; improve public service by assisting citizens in getting fair and impartial treatment; improve citizen confidence in government services; generate public information that leads to better community understanding of urban dilemmas; and to provide an opportunity for constructive volunteer public service. The Long-Term Care Program was added to the office in 1979 as a result of the Older Americans Act. Long-Term Care staff and volunteers give a voice to residents of nursing homes, residential care facilities, group homes, and in private residences. We work with individuals and long-term care facilities to resolve complaints. Long-Term Care staff advocate for Residents' Rights as well as person-centered care concepts in nursing homes.
The Dayton-Montgomery County Ombudsman's Office website is outdated and difficult to maintain. Southwest Ohio Give Camp will create a new website using a content management system that makes it easier maintain. In addition, the new website will be easier for users to navigate and find the information they are seeking. The design of the website will be completely reworked to make it more appealing, fresh, and attractive to those that navigate to the site. Features that allow the website to link to our Facebook page will also be added. The existing site is updated using FrontPage 2000.